My order of Honey Hazlenut Butter arrived today and I couldn't be more thrilled. The packaging was very secure, so even though it got shaken up by the shipping company, the jar was perfectly intact. The hazelnut butter is very sweet and leaves a honey aftertaste on the tongue. It's very firm, even without having been refrigerated, so I think that keeping it in the pantry or on the counter, even after opening, should be fine. With refrigeration it might be too firm to spread easily, but your mileage may vary. I love this product and will definitely order more when this one runs out!